With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Program Governance team oversees project management, inter-company agreements (ICA), issue management, the new product approval process, audit, and independent compliance testing (ICT), and financial institution due diligence (FIDD) for GFCC. This is an exciting opportunity to join the Program Governance - Strategy & Enablement team that are responsible for oversight and strategic support to effectively drive and enhance the GFCC Program, partnering across the Compliance organization with SME’s and product owners, and with business partners across the enterprise.

The expectations of our regulators, across the globe, continue to grow, and we need to ensure that our Financial Crimes program continues to be effective and efficient globally, whilst also delivering to regulatory expectations at a market level. The role will work across markets and functions to enable enhancement through effective project management and robust analysis to provide key insights to senior stakeholders.

The successful candidate will be able to coordinate across multiple projects simultaneously and to thrive in a changing environment. They will have a proven ability to work collaboratively with colleagues throughout the company, and experience working on global initiatives.

How will you make an impact in this role?

• Managing global projects to enhance the Financial Crimes Program, ensuring key stakeholder engagement and alignment and timely risk mitigation.

• Problem solving to enable effective resolution of obstacles to project delivery.

• Ensuring Compliance requirements, roles, and responsibilities are clearly documented to enable ongoing program enhancement.

• Partnering with Compliance SMEs and business partners to track and analyze enhancement progress and adherence to compliance standards, ensuring that issues are clearly identified and escalated, and that various stakeholder groups have the relevant information they need to assess progress and understand remaining regulatory risks – at the market, business unit and legal entity level.

• Analyzing outputs from existing risk management tools and systems to identify enhancement opportunities and inform decisions.

Minimum Qualifications

• 5+ years proven experience and track record of success in project management or program governance within a compliance or risk management organization, experience with committees and other governance forums would be an advantage

• Strong analytical skills, with the ability to understand and communicate clear insights from data and information, across varied sources.

• A consistently high performer with the ability to work independently, able to successfully balance multiple priorities over both the short and long term.

• Ability to effectively deliver initiatives through partnership and alignment with multiple internal stakeholders with competing needs.

• Exceptional organizational skills and an extremely positive “can-do” attitude

• Excellent written and verbal communication skills, including ability to communicate confidently and effectively with senior stakeholders.

• Strong written and verbal English skillset required

• Flexibility to accommodate schedules with business partners in various global markets when needed.

• Proven to have a global mindset; able to work well across time zones and work cultures.

• Flexibility to accommodate schedules with business partners in various global markets when needed.

• A working knowledge of the Financial Crimes program would be beneficial, as would experience within Operational Excellence, Audit or Compliance.

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.