Job Details
We are thrilled to announce an opportunity to join our team as:
Support Analyst - On Site
Scope: Full Time | Office: Urabá | On site
What are the daily responsibilities in this role?
Review pending tickets and set priorities with the IT team. Prepare tools and equipment for on-site support.
- Provide user support for software installation, hardware troubleshooting, and peripheral replacement. Log all activities in the ticketing system.
- Update ticket statuses, document resolved cases, and plan pending tasks for the next day.
Required Skills
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Mission
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