Are you passionate about building strong customer relationships and driving business growth?

Do you thrive on identifying new opportunities and delivering exceptional customer experiences?

Are you ready to play a pivotal role in helping organizations modernize and optimize their technology investments?

At SoftwareOne, you’ll join a global, diverse team of professionals dedicated to delivering exceptional customer experiences. We empower our teams to innovate, collaborate, and continuously develop their skills through world-class learning and development programs.

As a Senior Account Manager at SoftwareOne, you’ll play a key role in managing and expanding relationships with our customers, ensuring they receive exceptional value throughout their journey with us.

Role and Responsibilities 

• Be the primary point of contact and build and maintain long-term relationships with customers
• Proactively seek new opportunities to expand our customer
• Develop a trusted advisor relationship with customer partners and executive sponsors
• Understand customer needs and business objectives and offer the right solutions to customers
• Ensure the timely and successful delivery of our solutions
• Develop, maintain and implement an account strategy with short-/ mid-/ and long-term goals on: Account growth, Profitability, Customer retention, Customer happiness.
• Track and forecast of defined account metrics, KPIs and financials
• Demonstrates proficiency in engaging customers from IT to C-level, articulating the business value of offerings, while also communicating SoftwareOne's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and led services