Job Details
Project Coordinator | Help Desk & Support Operations
Medellín | On site
Are you motivated by leading technical teams?
Do you want to drive operational excellence in a dynamic environment?
Are you interested in being the person who ensures an exceptional experience for both the client and the team?
You will join a collaborative, organized, and service-oriented team, where you will play a key role in ensuring that the technical team has everything needed to meet project commitments and maintain a stable, efficient, and high-quality operation.
What your day-to-day would look like:Ensure clarity of requirements, tasks, and timelines for the team.
Follow up on deliverables, risks, KPIs, and SLA compliance.
Coordinate with specialists or technical areas when needed.
Manage workload, shifts, and operational documentation.
Maintain ongoing communication with the client and internal leaders.
