ArcGIS Online is a secure mapping and spatial analysis software as a service (SaaS) platform that empowers organizations around the world to unlock geospatial insights. Customers can collect and manage data, analyze it, and improve decision-making by easily sharing maps and apps. Esri makes GIS accessible and powerful for both consumers and experts, across all platforms and devices.

We are seeking a Sr. Project Manager to help smoothly orchestrate projects in our DevOps Engineering space. In this role, you would proactively serve as the liaison with cross-collaborative development teams, advocating for established best practices and deployment patterns that enable quicker release cycles and unlock developer potential. This position on the ArcGIS Online DevOps team will rely on a firm foundation of skills in project management and scrum master principles while focusing on AWS cloud and SaaS projects.

• Collaborate with many Esri teams to enable customers through the largest GIS SaaS platform, offering real-time GIS, big data analytics, geoanalytics, open data
• Negotiate scope expectations, prioritize, and track progress for internal and external requests
• Support software engineers by defining project requirements and DevOps processes to scale effectively
• Moderate status meetings and facilitate team communication
• Maintain and structure internal documentation to empower the ArcGIS Online DevOps team and efficiently onboard new members
• Work with ArcGIS Online component teams to learn their needs and maximize their deployment patterns
• Become an expert in the mission and operations of ArcGIS Online

• 5+ years of full-time experience managing IT or cloud-based projects
• Familiarity with AWS cloud-based platforms and Software as a Service (SaaS) principles
• Ability to clearly communicate technical ideas, with non-technical and technical peers, project managers, and customers
• Experience with tools such as: ZenHub, GitHub, GitHub Enterprise, Confluence, or JIRA; and Microsoft's product suite
• Ability to evaluate and translate goals and objectives into technical plans and solutions
• Proactive and collaborative approach to solving problems
• Experience influencing people and processes to achieve requirements
• Exceptional interpersonal and presentation skills
• Ability to occasionally travel
• Bachelor's degree preferred in Information Technology Management or related field

• Master's degree in Information Technology Management or related field
• Understanding of Amazon Web Services' workloads and services
• Knowledge of principles and practices in software engineering or application development
• Certification in PMP (project management principles) or CSM (certified scrum master)
• Experience with agile tools such as Kanban, XP, Crystal, or FDD
• Experience with FedRAMP and/or HIPAA qualified systems or certification process

#LI-EL1

#LI-Hybrid

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Requisition ID: 2025-3346

Redlands, CA

Software Development and Engineering

Individual Contributor

Mid Level