Delivery Customer Success Manager – Microsoft Licensing Specialist

Contract type: Full-time | Location: Prague, Czechia | Working model: Hybrid

Do you enjoy working with Microsoft solutions and supporting customers with their licensing needs?

Are you comfortable collaborating with Sales, Marketing, and technical teams?

Would you like to contribute to key commercial initiatives and support strategic customers?

If yes, this job has been created for you.

We are looking for a Delivery Customer Success Manager – Microsoft Licensing Specialist who can advise customers on licensing matters, ensure compliance, optimize licensing costs, and provide support throughout the entire contract lifecycle.

What you’ll do

• Collaborate with Account Managers, Solution Specialists, Marketing, and other internal teams to support Microsoft-related initiatives.
• Prepare Microsoft RFPs and support upsell/cross‑sell activities for existing customers.
• Contribute to targeted customer campaigns and participate in internal and external presentations as a Microsoft solutions expert.
• Provide Microsoft licensing support, including internal training and education for the SLM/SAM team.
• Manage Microsoft quotations, order documentation, and enterprise contract processes.
• Support Sales teams with strategic customer engagements, helping develop business plans and maximize commercial opportunities.