Job details
- Do you love building long‑term customer relationships and delivering exceptional customer experiences?
- Are you motivated by helping public‑sector organizations achieve better outcomes through technology?
- Interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?
Practical Information
Location: Paris, France | Reports to: Sales Director | Work Arrangement: Hybrid | Visa Requirements: Valid working visa for France | Language Requirements: Fluent in French and English
The Role
As an Account Manager Public Sector, you will be the trusted advisor for government and public‑sector customers, guiding them through their day‑to‑day needs and long‑term technology goals. In this role you will drive account strategies, strengthen long‑term relationships, and proactively identify new opportunities to help public organizations deliver better outcomes.
Key Responsibilities
- Act as the trusted primary contact for your customers, owning the full experience and building deep relationships that enable tailored, value‑driven solutions
- Coordinate the successful delivery of SoftwareOne solutions while managing daily customer and partner requests and providing responsive, high‑quality remote support
- Drive sales growth by identifying opportunities, managing renewals and negotiations, and leading cross‑sell, upsell, and expansion initiatives across your customer portfolio
- Develop and execute an effective account management plan focused on PyraCloud and self‑service adoption, while tracking KPIs, forecasting performance, and maintaining accurate documentation for internal alignment
