Responsibilities:

• As a Senior Engineer you will support, administer, manage, scale and tune the integrated platform inclusive of three or more Web & Application or Feed Systems that enables S&P Capital IQ customers to access real time and after market data through the highly transactional and dynamic web based CIQ Platform, Api or feed delivery Market Data Products.
• You will manage the end to end execution of application and infrastructure projects leading to business transformation, capacity scaling & application performance improvements; ensure appropriate resource requirements are met at each level to achieve project goals.
• Fully or co-own the end to end delivery of medium to large size projects where you will contribute directly as an individual and mentor / take help of others in the team.
• Solve highly complex, ad-hoc application critical problems and determine the best solution within SLAs or around cost/benefit analysis.
• Follow processes and operational policies across incident, change, project for process improvement.
• Work closely with key stakeholders representing Web Operations for Projects as an operations coordinator.
• Improve efficiency and quality of delivery by automating complex routine tasks.
• Evaluate and Champion best of breed product support tools including run books, monitoring, and knowledge bases to aid in the product support process.
• Utilize standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results.
• Work within the team and with external sub team and teams for project delivery and escalated operational support.

Basic Qualifications
• Bachelor's degree in Computer Science, Information Systems or Engineering
• 8+ years of hands-on system administration and application support and performance tuning experience
• Experience with Apache/Tomcat + J2EE technology is mandatory. And having both is a PLUS.
• Experience with leading small to medium size projects is a plus.
• Experience in a start-up or Agile or Dev Ops environment is a plus.
• Experience in Financial / Market data / feed systems is a plus
• AWS SysOps/Architect, DevOps, RHCE, MCSA, MCSE, certification a plus

 
Technical Qualifications
• In-depth architecture and solution knowledge of Redhat / Cent OS Server hands on experience (Experience with additional OS like Windows 2012, Solaris is a plus).
• In-depth knowledge of Linux (RedHat, CentOS etc). Additional Linux certifications (RHCT, RHCE and LPIC) will be considered an advantage
• 6+ years of hands on support of Web Hosting, Transaction or Business Intelligence Systems with end to end understanding of internet protocols and data flow management.
• Experience with one or more RDBMS Knowledge SQL Server is a plus.
• Ability to diagnose critical issues relating to Apache/Tomcat + J2EE installation and or MS Windows 2008, build and configuration on Windows or Linux based system that hosts business critical applications.
• Ability to troubleshoot End to End application functionality, IO, performance related problems involving Apache/Tomcat + J2EE/ JVM, and/or IS 7.x + .NET, WCF, CLR, ADO.NET network and Storage.
• 4+years of solid scripting skills on any of shell scripts, Perl, JavaScript, PowerShell, Python, Bash, SQL, .NET, Java, PHP, Ruby, R, etc.
• Should have authored or edited 40+ automation scripts on any scripting or program language to automate operational tasks such as application Package / feature deployment, log parsing, event correlation extraction, .
• Experience in load-balancing and high-availability planning and configurational and administration with BigIP, Windows Clustering, NLB. Clear understanding of networking technologies (Routers, load balancers, firewalls, switches, etc). Knowledge on Internet/File/Data protocols such as HTTP, HTTPS, TCP, CIFS, etc.
• Hands on supporting multi-tiered web application architecture.
• Experience in performance tuning of IIS 7.x / 8.0 web server environments
• • Demonstrated ability to script via PowerShell, VBScript, ASP.NET. .NET development experience a plus
• Excellent communication skills, with strong verbal and writing proficiencies.
• Working experience with RDP, Putty tools
• Working Knowledge of monitoring tools such as Nagios XI, Extrahop, CatchPoint, AlertSite, APM tools such as Dynatrace, AppDynamics, etc or similar tools.
• Experience in monitoring & health-check of web and application server environments
• Troubleshooting skills in web and application server / n-tier environment
• 5 years of Unix/Linux administration and experience with Windows 2008R2 / 2012
• Very strong scripting and automation skills – you believe you can automate everything: (Shell/Python/Powershell). Proficiency with the AWS CLI.
• Solid experience and background working with AWS services (EC2, VPC, ELB, S3, CloudFormation, RDS, SQS, etc…
• Experience with Infrastructure as Code
• Knowledge of clusters/Load Balancers.
• A solid Ops foundation - you’re always thinking “What happens if this fails ” when you build things
• Experience working in an iterative based infrastructure as code deployment environment using Agile/SCRUM or Kanban
• Familiarity with build & release automation tools and methodologies like Jenkins or the like.
• Should ensure that AWS and IT deployments comply with organization ISMS policies.
• Should have the knowledge of the AWS best practices for security.
• Strong interpersonal and communications skills.
• Ability to demonstrate creative thinking, advanced problem solving and troubleshooting skills.
• Ability to work with minimal supervision and as part of a team.
• Ability to work a rotating 7X24 on-call schedule.
• Ability to coordinate, communicate, and work effectively with offshore team based overseas, e.g. US.
• Flexible and easily adaptable to change.
• Ability to multi-task with regular interruptions.

Compensation/Benefits Information (US Applicants Only):

S&P Global states that the anticipated base salary range for this position is $55,900 - $155,900. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual incentive bonus/a sales commission plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits, we provide to our employees, visit https://www.spgbenefitessentials.com/newhires.