Workplace Training That Transcends Language and Cultural Barriers
with
Vanya Wryter
3 Skills to Master to Thrive in a Client-Facing Technical Role
Chhavi Shah
Client-facing technical roles can be difficult.
They require you to be dedicated to all of the nuances and complexities of technologies, as well as communicate with customers, handle delicate situations, problem-solve, and explain difficult processes.
How you interact with...
Client-facing technical roles can be difficult.
They require you to be dedicated to all of the nuances and complexities of technologies, as well as communicate with customers, handle delicate situations, problem-solve, and explain difficult processes.
How you interact with clients is crucial – and it requires important soft skills. Skills like patience and empathy will dictate how successful you are when communicating with customers, but these soft skills can’t be taught. They must be developed over time.
Chhavi Shah, Senior Solution Architect at Skedulo, will be joining us to share her own experience in client-facing technical roles, why certain soft skills play a pivotal part in your interactions with clients, and why collaboration between technical and non-technical teams is crucial to client-facing positions.
Join us to learn:
- How to successfully get to know your client, explain your project to them, and get their buy-in
- What soft skills can help you improve your communication and collaboration
- Key tips on bridging the communication gap between technical and non-technical professionals
Meet The Speaker
Chhavi Shah
Senior Solutions Architect, Skedulo
Chhavi Shah is a Senior Solutions Architect at Skedulo with 8+ years of experience in the Solution Architecture space, specifically for SaaS B2B software across the enterprise and mid-market businesses.
Chhavi strives to leverage effective communication, multi-disciplinary and collaborative management skills to develop technology into Solutions, Markets and relationships across pre-sales and professional services teams.
Q&A
Q&A guidelines-
How to balance the language used with customers without intimidating or creating a disconnect.
Posted on 2022-05-23 -
What's the best way to open negotiations?
Posted on 2022-05-17 -
If your company is a fast paced company but your client is not in the same culture, how do you meet both expectations especially when your client does not accept your proposed solution?
Posted on 2022-05-16 -
Many technical projects require some comitment from various teams across the business at the early stage for successful delivery and implementation of the project. Do you have any tips how to get...
Posted on 2022-05-16 -
What was the biggest challenge you faced in your career and how did you overcome it?
Posted on 2022-05-16 -
I can't think of anything specific.
Posted on 2022-05-16 -
How did you break into. your current field?
Posted on 2022-05-16 -
What do you think is your superpower?
Posted on 2022-05-15 -
No questions at this time.
Posted on 2022-05-15 -
What can be negotiated
Posted on 2022-05-15
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