Overcoming Workplace Challenges for Multi-Generational Teams
with Helen Sanchez, Dr. Alexandria White
Navigating Difficult Conversations at Work
Natalia Alvarez
How do you approach difficult conversations?
Approaching hot topics at work can be tricky — and using formulated arguments or persuasion isn’t always the best way to manage them.
Natalia Alvarez, Consultant and Expert in Leadership Communication, will be joining us to help...
How do you approach difficult conversations?
Approaching hot topics at work can be tricky — and using formulated arguments or persuasion isn’t always the best way to manage them.
Natalia Alvarez, Consultant and Expert in Leadership Communication, will be joining us to help improve our communication skills by moving the focus from convincing others to connecting with others.
In this chat, you’ll learn:
- How to manage a difficult conversation when emotions are high
- Three mistakes that turn difficult conversations into a battlefield
- An empathic and highly effective approach to manage difficult conversations
Meet The Speaker
Natalia Alvarez
Consultant and Expert in Leadership Communication
Natalia Alvarez is a leadership communication coach specialized in working in uncertain, complex and task oriented environments.
She has more than 15 years’ academic and consultancy experience in international organizations such as the United Nations, the European Commission and top European universities including the University of East Anglia and University of Aberdeen.
She is a former human rights lawyer, holds a PhD in law and she is an accredited mediator qualified by the International Mediation Institute.
Natalia had successfully delivered projects ranging from designing a global leadership program for the United Nations to facilitating a dialogue between stakeholders for a company delivering a £62-million project in the UK.
Natalia coaches leaders to develop an effective and empathic communication approach that helps them to manage conflict, create collaboration and perform at the highest level.
