While many tech companies are returning to office, Automattic still strongly believes that distributed work is the future. Our company has been fully remote for 20 years, and we…
While many tech companies are returning to office, Automattic still strongly believes that distributed work is the future. Our company has been fully remote for 20 years, and we believe it's fundamental to our success. As leaders in the Happiness (Customer Support and Experience) division, Tasha and Elizabeth will share how we build culture and connection amongst our 300+ global employees. We'll also discuss how we align our teams to achieve ambitious goals, navigate continual changes, and more.
What you'll learn:
This is your chance to learn and grow together with your fellow professionals.
Head of Customer Experience, Automattic
Tasha Bishop is a seasoned SaaS leader with a passion for turning both teams into deeply connected, high-performing units. With experience scaling global teams from startups to enterprise, she’s led remote, hybrid and in-person organizations through hypergrowth, transformation, and everything in between. Tasha brings a strategic yet people-centered approach to leadership—focused on building trust, clarity, and momentum across time zones. She’s currently shaping the future of customer experience at Automattic.
Happiness & Hiring Experience Manager, Automattic
Elizabeth has worked remotely at Automattic for the past 13 years. For most of that time, she has led global teams, full divisions, and leadership teams, all remotely. Currently, she leads the hiring and experience team for Happiness (Automattic's Customer Support and Experience team).
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