

Empathy is what will define the great companies of the future that create products that truly fulfill the needs of our diverse world. These companies will be made up of diverse populations across gender, race and ethnicity designing and building the technology of the future. Engineering...
Empathy is what will define the great companies of the future that create products that truly fulfill the needs of our diverse world. These companies will be made up of diverse populations across gender, race and ethnicity designing and building the technology of the future. Engineering with empathy can not only create teams that work well together, but will produce better products. Empathy is a skill that can not only be learned, but is one that we can improve on with regular practice. Engineers don't tend to think about empathy as an important part of building software, but I want to change that mentality. You will learn how empathy can be applied in practical ways to every day engineering activities like code reviews, project planning, and team meetings. I will also share how you can lead with empathy to take your engineering leadership skills to the next level.
As engineers we tend to forget about the soft skills and focus a lot more on technical prowess. I want to turn that opinion around and show how a focus on empathy can not only improve your team culture and collaboration and create a greater sense of belonging, but also lead to better products.
As an award-winning, Director of Product and Platform Engineering I have an extensive background with progressive roles leading and supporting the creation of innovative, consumer facing products, improving product and brand performance in global markets while generating millions in new business revenue for global companies.
Throughout my career, my analytical skills as an engineer have combined with my passion to create a world where technology can empower everyone to thrive, championing the customer. This drive for tech began when I got my first computer at age 5, a Commodore 64. I learned to code in 3 months at a boot camp after college and the love affair began.
My leadership style is empowering and collaborative, bringing others along through communicating technical solutions clearly and easily, even for non-techies. I provide mentoring and lead all diversity and inclusion efforts, demonstrated by founding Women@Siri and launching the Tile mentorship program, which gained 67% participation. To learn more about my experience as a product engineer, contact me at jossie@starbug.org.
Jossie is a part of the mentorship program at PowerToFly. Learn more here.
Please discuss your thoughts on the overlap/synergy between Engineering with Empathy and Design Thinking.
What are your thoughts on company-wide empathy training?
How do you think companies should apply empathy in the workforce when processes and people start being replaced with robots and automation devices?
What is the best way to prove empathy during an interview?
How can we express empathy to colleagues and our family members amidst tremendous pressures working at home?
In the world of asynchronous communication (documents), and emoji-filled Slack channels, how do you embody & express empathy through text?
Any tips on encouraging empathy in your team when you have little sway?
Is there a specific question you have for the speaker? Let us know!