Overcoming Workplace Challenges for Multi-Generational Teams
with Helen Sanchez, Dr. Alexandria White
Using Authentic Dialogue to Resolve Workplace Conflict
Sundiata Soon-Jahta
Conflict, unfortunately, is unavoidable in the workplace; and how you and your colleagues respond when it arises greatly impacts your team culture.
Authentic dialogue is a communication framework that leverages conflict to improve relationships. Through authentic dialogue, you learn...
Conflict, unfortunately, is unavoidable in the workplace; and how you and your colleagues respond when it arises greatly impacts your team culture.
Authentic dialogue is a communication framework that leverages conflict to improve relationships. Through authentic dialogue, you learn how to resolve workplace clashes so that every person is heard, and feels cared for and valued as a meaningful contributor to the team.
In this chat you'll learn:
- The difference between debate, discussion, and authentic dialogue
- The 3 key skills to develop authentic dialogue
- How to resolve conflicts in a way that builds trust and strengthens relationships.
Meet The Speaker
Sundiata Soon-Jahta
Collaboration, Conflict Resolution & Culture Specialist
Dr. Sundiata is a collaboration, conflict resolution, and thriving culture specialist. With a doctorate degree in organizational leadership and over 20 years of experience as an entrepreneur, educator, social change agent, and organizational leader his consultation and facilitation work are informed by both theory and practice.
