Job Details
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Compute – Security & Compliance team is part of Distributed Infrastructure and ensures security and Compliance American Express Enterprise Servers on Virtual Infrastructure as well as Physical Environment.
Infrastructure Engineer will work on developing automation for OS Patching automation, vulnerability remediation, Configuration Management and Inventory management activity. For this position we are seeking an experienced Automation Engineer to design, develop and implement automation solutions to improve efficiency and productivity.
Responsibilities
• Design, develop and implement automation solutions for automating Security updates, Vulnerability management, Configuration management, Inventory management and reporting.
• Troubleshoot and resolve patching resolve automation system issues and faults.
• Builds, deploys, maintains and assist with repairs of Linux servers/hosts on racks, blades, and hyper converged infrastructures.
• Hand on experience in managing virtual machines on VMware and Nutanix environment.
• Working knowledge and understanding of Cisco UCS blades and Chassis
• Working with Enterprise Backup & Restore Processes (Familiarity with Cohesity/NetBackup)
• Automating day to day activities using shell scripting/python/ansible/puppet
• Managing SSL certificates for applications and web servers
• Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools.
• Research, review, recommend, implement and document server solutions
• Exhibit a sense of urgency to resolve issues.
• Ensure SLA's and Operational standards are met including ITSM guidelines.
• Self-motivation and strong communication skills, both verbal and written, are key attributes for this position.
• Ability to handle multiple tasks, set priorities, schedule, and meet deadlines (work under pressure and prioritize tasks)
• Flexible to work in shifts and weekends.
• Strong analytical and problem solving techniques.
Education & Experience
· Bachelor’s in Computer Science/Management Information Systems or equivalent experience preferred
Knowledge/Skills
· Good understanding and experience of automation tools like Ansible, Python, Jenkins, shell scripting, etc
· Good communication and interpersonal expertise.
· Good Understanding of Linux and Virtual infrastructure security Hardening
· Knowledge on programing tools/languages like python, ansible, shell scripting etc
· Good troubleshooting skills and experience on log analysis
· Good Understanding of ITIL Processes (Incident/Change/Problem Management) and operates within agreed SLAs & good documentation skills with regular focus on maintaining KEDB/KMDB
· Ability to drive results, effective communication and partnership skills are critical to this role
· Ability to translate high-level strategic ideas into structured opportunities
· Ability to structure problem statements, conduct diagnostics, design proof of concepts, execute, monitor and report progress and ensure long term sustainability of initiatives
· Respectfully and purposefully challenge the status quo.
· Able to understand Agile practices
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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