Job Details
Location: UK or US East Coast
We are looking for a driven Global Marketing Operations Program Manager who can work with limited direction across multiple roles and disciplines to bring programs and processes from ideation to implementation to optimization in an efficient manner. Distinguished by our strong culture and passionate subject matter experts, SoftwareOne offers the right candidate opportunity for career growth and impact.
In this role you will be reporting to our global head of marketing technology & operations and will directly contribute to the success of marketing at SoftwareOne.
You will be surrounded by a group of smart, team-oriented, fun and laughter loving people. We work hard, play hard, and go out of our way to support each other.
Key responsibilities:
- Ability to multi-task and provide stakeholder management
- Effectively manage and resolve risks or issues in a timely manner
- Manage and assist with prioritization of new project requests and manage backlog
- Understand and translate business requirements into technical requirements for development team and other 3rd party teams and track requirements to closure
- Provide accurate, current project status and updates to team and Executives
- Be the business lead/POC representative into IT teams collaborating to ensure all appropriate business team members are included in requirements, use cases, and customer experience meetings, as necessary
- Be a trusted partner and consultant to the business owner by recommending best path of execution, timelines and changes to run the operations in a more efficient way
- Extremely detail-oriented approach with strong analytical skills Leverage
- Campaign management best practices to optimize campaign performance, including techniques like A/B or multivariate testing of emails and landing pages, personalization, and segmentation
- Troubleshoot data & technical issues related to deployment, list segmentation and other aspects of email execution as required
- Develop rigorous Quality Assurance and Testing processes to ensure accurate development