Job Details
Job Summary
The NPO Digital Sales Manager will own the sales targets and quotas for the NPO sales reps, focusing on the non-profit sector. The selected person will have previous sales management experience, develop, and coach team members, and monitor sales targets while carrying an individual sales quota.
This position is based on-site in Nashville, TN.
Role & Responsibilities
- Manage and coach a team of 8-10 NPO reps.
- Support lead management, opportunity creation, and deal closures for the NPO segment.
- Foster deep client relationships with existing NPO clients, understanding their needs, challenges, and objectives.
- Conduct analysis of KPIs to strategize on performance improvement.
- Set and track sales targets in coordination with the VP of digital sales for the NPO segment.
- Drive NPO sales and customer relationships to achieve individual quota.
- Develop a strong understanding of SWO services and solutions, and coach NPO digital sales reps, as well as senior NPO reps as required.
- Continuously assess client accounts for opportunities to expand and enhance SWO’s presence.
- Proactively identify areas for improvement and propose innovative solutions to meet evolving client needs.
- Maintain and implement best-in-class tools and processes.
- Act as point of escalation from NPO reps.
- Collaborate with alliances team on developing marketing collateral.
- Hire and build out a world-class NPO sales team.
Success Criteria
- Overall revenue growth of the team's book of accounts
- Percent of sales quota attainment
- # of new logos added by team
Organizational Alignment
- The NPO Sales Manager reports to the VP of Digital Sales and is responsible for managing a team of Senior NPO Reps and NPO Digital Sales Reps.
- Foster a culture of continuous improvement by integrating feedback loops and performance metrics into team operations, driving efficiency and effectiveness.
- Collaborate cross-functionally with the VP of Digital Sales and other department heads to ensure alignment of strategies, resources, and priorities in support of NPO segment objectives.
What we offer
- Generous pay with a quarterly bonus structure
- Independent environment without a lot of red tape where you are empowered to make decisions
- Substantial benefits package that includes:
- Medical coverage with competitive employer contributions
- Voluntary coverage including Dental, Vision, Pet, Legal, Identity, Accident & Critical Illness
- 401k program with employer matching 50% up to the first 10% of employee’s contributions
- Wellness Program, EAP, concierge services
- Abundant paid time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and vacation time
- Employee stock purchase plan
- Learning and development opportunities galore
- Tuition reimbursement
- And much more!
- Specific to Milwaukee-based office employees: company-paid parking
- Winning culture, inclusive environment, and friendly people all over the world
- A remote-friendly organization, with colleagues working remotely either part or full-time
As a culture-first organization, being together is how we learn and grow. We come together in person for at least 4 days for collaboration, support, and to have some fun.
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