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Job Details
You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together. How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex. How will you make an impact in this role? This role is an exciting opportunity to shape the future of how American Express prioritizes, designs, and builds products that customers love while driving engagement, collaboration, and innovation across the enterprise. We are seeking an Associate, Program Manager to join Enterprise Digital and Data Solution's (EDDS) Value Co-Creation Team. Value Co-Creation (VCC) is an enterprise-wide initiative with the goal of transforming our ways of working together across Business, Product and Technology functions to drive enhanced customer value and business outcomes faster. Examples of new ways of working will include, but not limited to enhanced collaboration and co-creation across business, product, and technology through all stages of product development cycle; ensuring alignment with architecture frameworks and standards and SDLC controls; evolving investment portfolio planning, capacity management and execution oversight to enable the key tenets of the value co creation model. This Associate, Program Manager will be a member of the EDDS VCC Program Office which will work closely with the VCC Central office to provide program governance, measure progress against program metrics, support senior leadership EDDS Program updates, coordinate cross-functionally, and drive the overall transformation. The EDDS Program team will also be responsible for driving and delivering change management, education, and communications across EDDS to ensure successful adoption of the new ways of working across Business, Product, and Technology. Minimum Qualifications
- 3+ years of project management, program management, and/or change management experience working on high priority, large scale, cross-functional strategic initiatives.
- Experience navigating complex organizational structures and managing cross-functional stakeholder relationships.
- Excellent organizational, communication, and time management skills. High-quality presentation skills with an attention to detail.
- Ability to quickly adapt to change while continuing to make progress towards program goals.
- Comfort interfacing with leadership and executive-level audience.
- Demonstrated track record of driving results across multiple channels and initiatives in a fast paced and dynamic environment.
- Foundational and working knowledge of product development life cycle and agile delivery methodologies
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
American Express Company
New York City, NY, United States
Our differences are what shape the world, and we’re committed to ensuring everyone is seen, heard, and feels like they truly belong. That’s why... Read more