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Job Type
Full Time
Job Details
Job Description Team Serving public sector customers is an integral part of ServiceNow’s business and future growth trajectory. ServiceNow is a leading provider of digital workflows for many national, provincial, and local government agencies and public sector enterprises. To help these organizations successfully fulfill their missions and deliver better experiences to citizens and constituents, ServiceNow provides specialized cloud environments that meet and exceed data and security regulations and policies of our government customers. In this role, you will be responsible for the success of the specialized cloud environment for a new market in the Middle East for public sector organizations. In this high visibility role, you will get the chance to own the P&L for a key growth market for ServiceNow. You will directly work with public sector agencies and enterprises to understand their pain points and interface directly with our field sales team to grow the business. You will own the environment, develop the product strategy, stay abreast of changing government regulations around data, cybersecurity and AI and maintain the product roadmap. In addition, you will directly influence the roadmap of the ServiceNow Platform and suite of SaaS applications to better serve public sector customers. Reporting to the Director of Product Management, Regulated Markets & Public Sector Industry, you will be a key member of a team that drives the growth of ServiceNow’s public sector business. What you get to do in this role:
- Understand the unique needs and pain points of government and state owned enterprises
- Influence and coordinate across sales, legal, security, marketing, FP&A and other product managers to deliver the best customer experience for public sector customers
- Define and execute product strategy and roadmap for the specialized cloud environment
- Drive P&L accountability
- Minimum of 7+ years of B2B Product Management Experience
- Located within the Kingdom of Saudi Arabia;
- Fluency in Arabic and English
- Experience working with public sector organizations in Saudi Arabia
- Demonstrated aptitude for influencing and leading without explicit authority with both business (e.g., sales, marketing, finance) and technical (e.g., engineering) stakeholders
- Sense of ownership for both identifying the right problem to solve and driving towards a solution
- Ability to work in a complex, ambiguous and dynamic environment
- Exceptional communication skills, both verbally and in slides; premium for precision and clarity of language
- Support monitoring competitive intelligence as input into product strategy
- Technical degree strongly preferred (e.g., computer science, prior software engineering experience)
- Platform-type product experience (e.g., familiar with PaaS)
- Along with holidays, we have company-wide designated global well-being days where everyone is off and can spend time doing what matters most.
- Good working culture to support the balance you need in both work and life.
- Parental leave programs.
- Childcare and caregiving benefits.
- A learning experience platform built using our own technology, to support your learning and development goals as well as a tuition reimbursement program.
- A global, cross-functional mentoring program.
- We also have team building activities, various employee belonging groups, volunteering, and community outreach programs.
About the Company
ServiceNow
Santa Clara, CA, United States
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We deliver digital workflows that create great... Read more