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Job Details
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Sr. Building Services Coordinator is responsible for providing assistance to the facility management team to ensure the successful competition of client facility needs. Additionally, the Sr. Building Services Coordinator ensures efficient and flexible workplace solutions that optimize the patient and provider experience and supports UnitedHealth Group operations. The Sr. Building Services Coordinator will support OptumCare locations in New York, currently consisting of over 40 locations, supporting primary care, surgery centers, specialty and office locations. Reporting to the Facilities Manager, this position will support facility management functions and customer relationship management for services including budget and financial management; environment of care; lifecycle asset management, facilities maintenance and management; infrastructure capital planning; engineering and operations; and energy management and sustainability programs. Primary Responsibilities:
- Respond to client inquiries and concerns ensuring timely service delivery of excellent customer satisfaction
- Create and assign work orders to multiple technicians, subcontractors, and/or vendors
- Effectively communicate work order details with technicians, subcontractors, and/or vendors, and effectively provide up to date reports on work order statuses
- Experience working within CMMS (Computerized Maintenance Management Systems)
- Create and maintain files on work orders, proposals, and department records, while validating the accuracy of completed paperwork submitted by vendors
- Train vendors on work order billing procedures and invoice processing confirming adherence to proper cost center coding
- Assists with facility campus inspections
- 3+ years of experience within a corporate setting or internship experience in lieu of full-time employment
- Experience with MS Excel (creating spreadsheets, manipulating data within reports)
- Basic skills with Microsoft Office Outlook
- Ability to comprehend and interpret instructions, correspondence, memos and ask clarifying questions to ensure understanding
- Ability to write routine reports and correspondence, respond to common inquiries or complaints from clients, co-workers, and/or supervisor and effectively present information to an internal department and/or large groups of employees
- Demonstrated ability to rapidly acquire new skills, work independently, and address challenges promptly and effectively
- Ability to understand and carry out general instructions in standard situations, to solve problems in standard situations, and utilize basic analytical skills
- Experience working within CMMS (Computerized Maintenance Management Systems)
- Ability to create and assign work orders to multiple technicians, subcontractors, and/or vendors
- Ability to create and maintain files on work orders, proposals, and department records, while validating the accuracy of completed paperwork submitted by vendors
- Ability to train vendors on work order billing procedures and invoice processing, confirming adherence to proper cost center coding
- Ability to respond to client inquiries and concerns, ensuring timely service delivery and excellent customer satisfaction
- Ability to effectively communicate work order details with technicians, subcontractors, and/or vendors, and effectively provide up to date reports on work order statuses
- Ability to assist with facility campus inspections
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more