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Job Type
Full Time
Job Details
Job Description Please Note: “This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. What you get to do in this role: As a Federal SRE you will help deliver 24x7 support for our Government Cloud infrastructure. This is a 3rd Shift (Nights) position and has a 4 day work week. The working hours for the 3rd Shift are from 11 pm - 10 am Pacific Time. Below are some highlights.
- 4 Day work week (Wednesday to Saturday OR Sunday to Wednesday)
- No on-call rotation
- Shift Bonuses for 2nd and 3rd shifts
- Have a passion for DevOps, Automation and Scripting?
- Know Linux systems in depth?
- Have software development background?
- Understand Observability and Monitoring?
- Have Experience with Cloud technologies – Azure, AWS ?
- Write code to automate repetitive tasks?
- Smile when you trouble shoot and solve an issue in London from your laptop in San Diego?
- Have years of experience accumulated in roles like IT Operations, Software Development, or Systems Engineering?
- Provide relief and sustainable resolution to issues within our infrastructure.
- Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.
- Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
- Drive monitoring and automation initiatives
- Deep knowledge of Linux systems
- 6+ Years’ experience with DevOps automation, CI/CD pipeline and agile methodologies
- 6+ Years’ experience with Cloud technologies, preferably Azure
- Expertise in Observability and Monitoring of applications, services, and networks at scale
- 6+ years of Coding experience in various languages; we normally prefer Python, JavaScript, and Ruby
- MySQL database administration, troubleshooting, and performance tuning
- Networking skills, IP addressing and routing.
- Team-first attitude along with uncompromising attention to detail.
- Excellent collaboration and communication skills
- Ability to work in shifts that cover one weekend day.
- Experience developing on the ServiceNow Platform is a bonus
About the Company
ServiceNow
Santa Clara, CA, United States
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We deliver digital workflows that create great... Read more