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Job Details
Experience Level: Experienced Hire Categories:
- Sales & Marketing
- Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN
- Managing the data in Salesforce, using SOQL such as Extract, Import, Update, Delete.
- Create efficient SQL queries with analytical functions for data analysis and data scrubs.
- Enrichment of existing Salesforce records based on analysis, remove duplicates etc.
- Prepare and update knowledgebase articles related to Data ops process & Salesforce products.
- Coordinating with Support teams for issues related to existing data within Salesforce.
- Mandatory experience of approx. 3+ years and provide day-to-day support on CRM applications (Primarily Salesforce)
- Good to have experience of 3+ Years working in SQL and analytical functions in data Management (Data Back-up, Extract, Import, Update, Delete etc.)
- Develop and execute data clean-up measures.
- Enrichment of existing records, remove duplicates.
- Campaign list uploads using Marketo.
- Resolve all internal data exceptions in timely and accurate manner.
- Ensure adherence to data quality standards.
- Good to have experience of MS Access, JIRA, MS office (Word, Excel, PPT) , SOQL, Salesforce data loader, Salesforce inspector, workbench.
- Relevant experience in preparing knowledgebase articles related to Data operations related process & Salesforce products.
- Excellent communication skills and stakeholder management.
- Strong problem-solving/analytical skills and excellent time management.
- Open for rotational shifts, supporting US customers.
About the Company
Moody's
New York City, NY, United States
In a world shaped by increasingly interconnected risks, Moody's helps customers develop a holistic view of these risks to advance their business... Read more