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Job Details
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Healthcare Coordinator is responsible for successfully supporting patients with stable chronic health conditions to navigate the healthcare system. The Healthcare Coordinator assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Healthcare Coordinator interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Coordinator works in a less structured, self-directed environment and performs all nursing duties within the scope of a LVN/LPN license of the applicable state board of nursing. Primary Responsibilities:
- Works with the providers and clinic staff to identify patients with chronic disease diagnoses
- Supports longitudinal care of the patient with stable chronic care conditions by:
- performing focused assessment of chronic care conditions
- performing medication reconciliation
- conducting Motivational Interviewing and Self-Management Goal setting
- providing patient education using standardized, approved educational materials
- creating referrals to appropriate agencies and resources
- Supports transition of the patient with stable chronic care conditions from inpatient to outpatient setting, by:
- performing focused assessment of transitional needs
- performing medication reconciliation
- reviewing contingency plan
- providing patient education using standardized, approved educational materials
- assisting with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
- Notifies providers and/or supervising RN of changes to patient’s health condition
- Performs accurate and timely documentation in the electronic medical record
- Participates in daily huddles and Patient Care Coordination (PCC) meetings
- Prepares accurate and timely reports, as required, for weekly meetings
- Maintains continued competence in nursing practice and knowledge of current evidence based practices
- May perform clinical tasks within their scope of practice
- Performs all other related duties as assigned
- Licensed Practical/Vocational Nurse with an active and unrestricted license to practice in the state of employment
- Current BLS certification
- 2+ years of experience in a physician’s office, clinical or hospital setting
- Knowledge of chronic diseases, especially COPD/asthma, diabetes, CHF and IHD
- Proficient computer skills to work efficiently with electronic medical records
- Proven ability to interact productively with individuals and with multidisciplinary teams
- Proven excellent verbal and written skills
- Proven solid interpersonal skills
- Proven excellent organizational and prioritization skills
- IV Certification
- Experience related to patient education and/or motivational interviewing skills and self-management goal setting
- Fluent written and verbal skills in English and Spanish
- Ability to stand for extended periods of time
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more