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Job Details
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. In this HSS Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. This is a Field Based position with a Home-Based office. If you reside within 30-50 miles from Austin (Travis County), TX market you will have the flexibility to work a hybrid/field* schedule as you take on some tough challenges. Primary Responsibilities:
- Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
- Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
- Manage the care plan throughout the continuum of care as a single point of contact
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
- Visit members in their homes and/or other settings including community centers, hospitals, nursing facilities or providers' offices
- High School Diploma/GED (or higher), AND 5 years experience working with ABD/SSI population within a clinical health care role, OR Associate's degree with 3 years of clinical experience OR Unrestricted LPN/LVN license in the State of TX with 3 years in clinical experience OR CHW certification with 3 years of clinical experience
- Familiarity with Microsoft Office, including Word, Excel, and Outlook
- If field based, reliable transportation and the ability to travel in this ‘assigned area’ to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
- High speed internet in residence
- Ability to create, edit, save and send documents, spreadsheets and emails
- Reside within commutable distance of assigned duties
- Works on Service Plan
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more