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Job Details
Experience Level: Experienced Hire Categories:
- Sales & Marketing
- Remote - United States, US
- Understand and explain complex financial models on conceptual, intuitive, and practical levels.
- Provide thorough quantitative and conceptual solutions to our wide range of clients.
- Provide in-depth education and assistance on product features, functionality and the product technical architecture.
- Support clients on the use of our industry leading credit risk products in a courteous, professional, accurate and timely manner via web, email, telephone, and in person.
- Communicate effectively and develop excellent working relationships with colleagues within Client Service and in partner teams such as Engineering, Research, etc.
- Provide constructive feedback to the sales and training groups regarding client needs and opportunities.
- Identify, capture, and channel client feedback on product features and functionality to our Product Managers.
- Originate content for our client Knowledge Base.
- Manage and escalate requests appropriately while maintaining ownership of the client interaction and delivery solution.
- Master’s degree in Quantitative Finance, Econometrics, Computational Finance, Risk Management, Applied Mathematics with a focus on Finance, Statistics with a focus on finance, Business Administration, Computer Science, Financial Engineering, Computer Information Systems or Accounting Required or CFA or FRM Designation.
- Knowledge of financial mathematics (e.g. stochastic process, Monte Carlo techniques, derivative pricing, interest-rate modelling) preferred.
- Ability to understand technically complex problems and find solutions via analysis of application log files, SQL procedures and error messages and operating System / database server diagnostics.
- Basic knowledge of SQL Server and/or Oracle a plus.
- Knowledge of financial statements is a plus.
- Strong customer service skills, an eagerness to excel and be part of a dynamic, fast growing team.
- Superb analytical skills and persistence in problem solving.
- Attention to detail and the ability to learn quickly.
- Excellent verbal, written, and organizational skills.
- Demonstrated creativity, flexibility, enthusiasm and willingness to learn.
- Working knowledge of Windows based software (Excel, Access, Word, etc.).
- Exposure to the financial industry, banking and/or capital markets is a plus.
- Bachelor’s degree with an emphasis in Computer Science, Finance, Engineering, Mathematics, or Statistics required.
About the Company
Moody's
New York City, NY, United States
In a world shaped by increasingly interconnected risks, Moody's helps customers develop a holistic view of these risks to advance their business... Read more