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Job Details
$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Access Representative is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record. Location: United Hospital Hastings Regina Campus - 1175 Nininger Rd, Hastings, MN 55033 Primary Responsibilities:
- Greets and welcomes patient in person
- Collects demographic and insurance information
- Checks in or interviews patient to complete appropriate paperwork
- Directs patient to their appointment or procedure
- May assist in scheduling add-on appointments
- Verifies eligibility and benefits information for payers and interprets results
- Obtains signatures from patients as needed
- Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed
- Uses resources, tools and procedures to complete accounts in assigned work queues
- Assists patient in completion of request for information forms and submits to appropriate department
- May gather medical record information from all departments for collection
- 6+ months of customer service experience
- Intermediate level of proficiency with Microsoft Office products
- Ability to work 2:30pm – 11:00pm every other Saturday & Sunday
- Must be 18 years or older
- Flexibility to occasionally work other shifts as business requires
- Revenue Cycle Experience
- General office experience
- Quality communication skills
- Dependability
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more