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Job Details
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm PST. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 400 Old River Rd. Bakersfield, CA & 551 Shanley Court Bakersfield, CA 93311. We offer 2 months of on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities
- Supervise and motivate a work team while maintaining high standards.
- Respond to all authorization documents received and provide feedback to address. processing issues.
- Respond to provider inquiries that have been received by the escalation and case resolution department.
- Research and verify information provided on authorization documents.
- Must be 18 years of age OR older.
- 4+ years of HIM supervisory experience
- 5+ years of customer service experience.
- Must be willing to travel to both facilities: Bakersfield Memorial Hospital at 551 Shanley Court Bakersfield, CA 93311 & Mercy Hospital Southwest at 400 Old River Rd. Bakersfield, CA.
- Ability to travel 50% of the time
- Ability to work our normal business hours of 8:00am – 5:00pm PST. It may be necessary, given the business need, to work occasional overtime or weekends.
- Experience supervising employees.
- RHIT or RHIA certifications.
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more