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Job Details
Description
Pathways
ReDCo Developmental Support Services
Raystown Developmental Support Services
Job Description
Job Title:
Program(s):
State:
Program Specialist – Residential Services
All
Pennsylvania
Population Served:
Reports To:
FLSA Status:
Intellectually Disabled Adults
Operations Director
Non-exempt
SUMMARY
A person is this position is responsible for the oversight and monitoring of administrative and
programmatic tasks associated with the Residential Habilitation Services programs. Work assignments are
varied in nature and are performed under the supervision of the Operations Director or Regional Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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The Program Specialist shall be responsible for the coordination of assessments in accordance with
payer regulations.
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Responsible for coordination or development and review of individual program plans in coordination
with team members including family members, residential providers, support coordination activities,
and other stakeholders.
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Responsible for the coordination of training and development for consumers to maximize and/or
maintain skills.
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Responsible for the development of planned program activities.
Responsible for the participation in Individual Support Plan (ISP) meetings and ensure compliance
with ISP goals and outcomes.
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Responsible for ensuring the implementation of individual support plans and program activities to
ensure compliance with waiver requirements and ISP outcomes.
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Plans, organizes and supervises the activities provided to individuals in the home and community.
Interprets policies and procedures to staff personnel and cooperates in the coordination of therapeutic
activities services and other professional services.
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Supervises professional and non-professional workers through active supervision including regularly
scheduled reviews of individual performance.
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Initiates corrective disciplinary action per chain of command reporting structures.
Assists in preparation of employee performance evaluations.
Identifies training needs of staff, evaluates and initiates training recommendation and appraises the
effect of training on the overall performance of staff, and demonstrates more efficient work methods.
Consults with the ISP team on the development of activities within the home and community.
Participates in peer review processes.
Reviews reports of subordinate staff and maintains necessary administrative and clinical records;
provides active supervision to all residential site supervisors and direct care staff including facilitating
regular staff meetings.
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Ensures that adequate documentation of meetings is maintained on a structured schedule with the
Operations Director.
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Program Specialist – Residential Services
Revised 3/2018
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Helps in writing requisitions, inspects and supervises proper maintenance of supplies and equipment
needed for the implementation of activities in the home and community.
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Reviews and approves employee time and attendance for accuracy, ensures that any variance in
scheduled hours is pre-approved and justified.
Compiles, reviews and approves units of service for consumer attendance. Ensures that all unit of
service reporting is complete and verified for accuracy prior to submission. Ensures that all unit of
service reporting is supported with written documentation and appropriate progress notes, if needed.
OTHER DUTIES
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Can act as a point person and certified investigator within the HCSIS system.
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
•
SUPERVISORY RESPONSIBILITIES
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This position supervises a team of site supervisors and direct care staff members and serves as a
coach and mentor for staff members in similar positions.
PHYSICAL DEMANDS
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The duties of this job require fine motor skills to write neat, legible notes, read and understand
program documentation, and completing keyboarding entry.
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The duties of this job involve physical movements such as lifting, stooping, bending, squatting,
pushing, pulling, and reaching: The physical demands described herein are representative of those
that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
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While performing the duties of this job, the employee is regularly required to stand; walk; sit; use
hands to fingers, handle, or feel; and talk or hear. The employee is occasionally required to reach
with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or
move up to 50 pounds.
WORK ENVIRONMENT
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The work environment for this position varies between an office setting and community based
locations. Staff members in this position are required to work both within and outside of the office
setting. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
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The noise level in the work environment is usually moderate.
TRAVEL
This position requires an extensive amount of personal travel; travel utilizing company-owned
vehicles is required on a moderate basis.
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Program Specialist – Residential Services
Revised 3/2018
REQUIRED EDUCATION AND/OR EXPERIENCE
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A Master’s Degree and one year of experience working directly with persons with Intellectual
Disabilities; or a Bachelor’s Degree and two years of experience working with persons with
Intellectual Disabilities; or an Associate’s Degree or 60 credit hours and four years of experience
working directly with persons with Intellectual Disabilities.
•
Computer skills including ability to learn the electronic time and attendance system
PREFERRED EDUCATION AND EXPERIENCE
2+ years of experience in direct provision and/or oversight of residential habilitation services
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CERTIFICATES, LICENSES, REGISTRATIONS
Must be willing to obtain PA Certified Investigator certification
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QUALIFICATIONS
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Language Skills
Ability to read and understand documents and instructions in English. Ability to respond effectively
to inquiries. Ability to respond to sensitive inquiries.
Mathematical Skills
Basic mathematic ability including addition, subtraction, multiplication, and division.
Reasoning Ability
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Ability to read instructional bulletins and/or participate in training sessions then translate information
provided into day-to-day work duties.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
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Ability to develop and maintain a positive and understanding attitude toward residential participants.
Ability to make sound judgments regarding the health and welfare of residential participants.
Ability to respond to emergency situations appropriately.
Ability to work as a member of a team cooperatively and ethically to ensure the residential home is a
safe, happy, and clean environment.
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Ability to express oneself clearly, orally and in writing, and to follow instruction and direction in the
performing of job tasks.
Ability to establish effective working relationships with co-workers, supervisors, families, and others
who are essential for the well-being of residential participants.
Ability to learn and comprehend behavior management and program planning principles and
applicable safety and health measures.
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Knowledge of health measures such as basic first aid, CPR, fire safety and personal safety measures.
Knowledge of advanced principles and methods of staff supervision.
Ability to plan, organize, train, assign, monitor, and evaluate the work of staff.
Ability to analyze situations and formulate an effective course of action.
Ability to secure the confidence of and develop and maintain an empathetic understanding of clients.
Ability to organize and prioritize various work assignments.
Ability to develop and implement individual goal plans and program activities for program
participants.
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Ability to establish and maintain effective working relationships with county and state officials,
clients and their families, and the general public.
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Program Specialist – Residential Services
Revised 3/2018
MY SIGNATURE BELOW INDICATES THAT I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION
AND AGREE THAT I AM QUALIFIED AS TO EDUCATION AND SKILL TO MEET THE REQUIREMENTS
OF THE POSITION WITH OR WITHOUT REASONABLE ACCOMMODATION(S). I REALIZE THE
POSITION RESPONSIBILITIES ARE FLUID AND CAN BE EXPANDED OR CHANGED TO MEET THE
NEEDS OF THE EMPLOYER WITHIN THE ENVIRONMENT IN WHICH THE BUSINESS FUNCTIONS:
__________________________________________________
EMPLOYEE PRINTED NAME
_____/_____/______
DATE
__________________________________________________
EMPLOYEE SIGNATURE
_____/_____/______
DATE
__________________________________________________
SUPERVISOR SIGNATURE
_____/_____/______
DATE
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Program Specialist – Residential Services
Revised 3/2018
About the Company
Pathways
Fredericksburg, VA, United States
Pathways is one of the largest providers of accessible behavioral and mental health services in the United States. For over 20 years, Pathways has... Read more