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Job Details
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.SM The Medical Receptionist/Associate Patient Care Coordinator is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions. Hours: Monday - Friday, 8am to 5pm Location: 7655 38th Avenue North, Suite 101 Saint Petersburg, FL 33710 Primary Responsibilities:
- Accurately and professionally handling all front desk operations including answering phones, greeting patients, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments, patient registration, insurance verification, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
- EHR New Patient Registration/Registration Demographics
- Patient Portal Management
- Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
- Collects co-payments, co-insurance, and deductibles and issues receipts
- Works daily reports, No Show reports, and other designated administrative reports according to office procedures
- Processes walk-in patients and visitors.
- Manages medical records (maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
- Performs clerical duties as directed
- Performs other duties as assigned
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
- High School Diploma / GED (or higher)
- 1+ years of medical receptionist experience in a healthcare environment
- 1+ years of experience with EMR computer applications
- Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
- Experience working in a medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
- ICD 10 and CPT knowledge
- Working knowledge of medical terminology
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Strong organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more