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About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We’re Salesforce, the Customer Company, inspiring the future of business with Data+AI+CRM+Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with their customers in a whole new way with our #1 AI CRM. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you’ve come to the right place.
We're seeking a highly motivated individual eager to advance their career in marketing operations, supporting our team of marketing managers. Working across various programs, you'll have the opportunity to learn from a dynamic group of marketers committed to sharing their knowledge and fostering career growth. This role offers an excellent opportunity for professional development in marketing operations, including involvement in ad-hoc tasks.
Key Responsibilities:
Project Management:
Manage incoming requests from the APAC Field Marketing Team.
Ensure all project requests include necessary details and content for the field marketing operation team, meeting SLAs.
Collaborate with the APAC Field Marketing Team and the Field Programs Team to understand capacity and allocate resources effectively.
Complete allocated requests most efficiently, effectively and within the agreed deadline.
Event Operations
Create pre-event target audience strategy and insights
Oversee the event technology platform to ensure seamless integration and functionality.
Manage registration systems, event apps, and other event technology tools.
Provide technical support and troubleshooting during events to ensure smooth operation.
Oversee data operations related to event registration and attendance tracking.
Manage post-event communication lead management, delivering priority leads within 24 hours post-event.
Data Quality:
Ensure we manage data in accordance with compliance with relevant APAC legislation.
Address quality issues affecting business, such as duplicate records and incomplete information.
Provide a minimum of monthly database health insights for APAC
Data Coordination:
Check and update fields for data import Excel ROE.
Conduct list scrubbing.
Support data analysis with uploads and data splitting for large events.
Create DE in Marketing Cloud based on CRM reports.
Build Org62 Reports.
Update campaign member status in CRM campaigns.
Leads Management:
Own and understand the lead process, from Web-to-lead form to Leads Object.
Manage lead assignment rules and lead queues.
Handle list imports and record updates.
Preferred Qualifications:
Proficiency in SQL, specifically T-SQL or SQL Server 2008.
Experience in strategic event support.
Qualifications:
Proven experience in event management, preferably in a corporate environment.
Strong organisational and project management skills with the ability to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Proficiency in data analysis and experience with CRM systems (e.g., Salesforce) is a plus.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Join our team and be part of delivering impactful marketing initiatives through small-scale events. Apply now to contribute to our success!
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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
WHO WE ARE: We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data+CRM. Leading with our core values, we help... Read more