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Join our dynamic team to shape the future of developer tooling in the generative AI space for ServiceNow. As a Senior Staff Product Manager, you will play a critical role in advancing our AI-driven code generation and developer tooling products, leveraging your deep understanding of modern software development practices and the generative AI landscape. This is an exciting opportunity to lead product innovation, drive strategic initiatives, and make a significant impact on our journey to becoming the defining enterprise software company of the 21st century.
What you get to do in this role:
- Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue
- Stay abreast of the latest trends and advancements in generative AI, ensuring our developer tools remain at the forefront of the industry
- Communicate product priorities and build consensus
- Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
- Work with multiple teams - including engineering, design, research, AI science and others - to guide projects through development and bring high-quality products to life
- Integrate usability studies, research and market analysis into product requirements to enhance developer satisfaction
- Communicate complex problems into easily understood requirements and provide solutions
- Develop multi-mode communications that convey a clear understanding of the needs of different audiences
Qualifications
To be successful in this role you have:
- 8+ years of software product management experience, with some experience in developer tooling or related products
- Familiarity with existing generative AI developer tooling and a commitment to staying updated with the latest advancements and trends in the field
- Strong prioritization skills and the discipline to focus on high impact activities
- Experience defining and capturing product requirements and transforming them into a product roadmap
- Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions, particularly for developers and/or AI practitioners
- Experience driving solution development through big-picture solution development
For positions in California (outside of the Bay Area), we offer a base pay of $163,000 - $285,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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