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Job Type
Full Time
Job Details
Job Description As a Director with Visa Consulting and Analytics you will support Visa’s clients in expanding their payments businesses by enhancing their loyalty programs, which will make Visa both their favored brand and a distinctive business partner. You will also create VCA tools and methods for loyalty programs enhancement as well as lead benchmarking initiatives across markets in CEMEA region. You will work with the Portfolio Optimization practice at CEMEA level and assist all the subregional teams on relevant topics. VCA Loyalty offering is focused on designing, implementing, optimizing, and running loyalty programs for Visa clients (banks, merchants, and ecosystems). Principal Responsibilities/Key Results Area 1. Develop and scale VCA offering around Loyalty programs, including:
- Leverage own experience and experience of the wider Visa team develop and improve VCA Loyalty offering
- Work closely with Loyalty products team in defining the approach to Loyalty engagements across the CEMEA region
- Work closely with global experts within and outside Visa bringing in global expertise into the region and exporting CEMEA expertise
- Grow network of Loyalty partners in the region and globally and leverage them to enrich Visa loyalty offering
- Identify opportunities for Consulting assignments with top Clients using VISA and external data, analyze client needs across the focus markets and in coordination with Country Managers and Account Executives,
- Develop Country plans for Consulting activity related to Loyalty with top Clients, securing funds from partnership agreements to support Consulting projects where such agreements exist.
- Develop project pitches and in coordination with Account Executives, secure new Consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in assigned markets.
- Deliver consulting projects, including resolving complex strategic problems, managing teams of consultants, synthesize recommendations, preparing and delivering client presentations, managing complex project structures
- Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless client Consulting experience in the countries of focus.
- Manage the VISA Consulting and Analytics budget and resources to perform all required duties. Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients.
- Develop and scale up benchmarking tools and methodologies
- Work closely with broader Visa team to incorporate perspectives on different Visa teams into VCA benchmarking tools and methodologies
- Promote benchmarking offering of VCA within Visa, drive sales and manage pipeline of benchmarking engagements with clients
- Support sub-regional teams in delivering benchmarking for Visa clients and for market-wide initiatives
- Manage and improve the network of external partners and consultants
About the Company
VISA
Foster City, CA, United States
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and... Read more