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Job Details
Experience Level: Experienced Hire Categories:
- Operations
- One Canada Square, Canary Wharf, London, E14 5FA, GB
- Conference Square, Edinburgh, EH3 8RD, GB
- The Alexandra 200-220, The Quays, Salford, M50 3SP, GB
- Manage the end-to-end contract process for renewals and new business, supporting a dedicated team of sales representatives and acting as the primary point of contact for contract strategy, drafting, and execution processes.
- Participate in regular pipeline review sessions with sales team to advise on optimal commercial approach, set expectations, and proactively address potential contractual risks and challenges that might delay or complicate signature.
- Analyze account information, license parameters, and contract terms with extreme attention to detail in order to support the sales team with proposals for pricing, cross-selling, and/or renewals.
- Independently draft all Tier 1 (<$500K or $250K for software) sales contracts in accordance with internal policies and best practices while crafting win/win solutions that meet the needs of both the business and the client. Exercise judgment throughout the contract drafting & negotiation process to resolve issues and ensure compliance with Sarbanes-Oxley controls.
- Maintain accurate client data throughout CRM and different systems, ensure pricing and allocations are correct, and document pertinent transaction details. Ensure consistency and accuracy for all stages of the sales cycle.
- Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices. Ensure all information required for order submission is documented and accurate.
- Facilitate any subsequent changes or adjustments requested by Sales or Client and use discretion in determining course of action.
- Lead collaboration with Finance, Legal, Billing plus other stakeholders to review and align on complex contracts as needed.
- Ensure internal and external client queries are fully resolved in a timely fashion with a high level of satisfaction.
- Undergraduate/first-level degree (e.g., Bachelor’s degree) in finance, business administration, information systems, management, or other relevant area.
- Minimum 3 years contract-related experience, preferably in an procurement, finance, legal or sales support role.
- Highly organized, with the ability to multitask and prioritize in a fast-paced, deadline-driven environment.
- Extremely detail-oriented and meticulous.
- Strong teamwork and customer service orientation. Highly responsive and proactive in issue identification, communication, and managing expectations.
- Highly motivated and results-driven.
- Excellent verbal and written communication and interpersonal skills; ability to build relationships.
- Demonstrates good judgment in problem-solving and issue escalation.
- Highly proficient in Microsoft Word, Outlook, Excel and PowerPoint.
- Experience working with Salesforce CRM and/or Apttus is strongly desired.
- Fluency in English (spoken & written) is essential, other European languages would be advantageous.
About the Company
Moody's
New York City, NY, United States
In a world shaped by increasingly interconnected risks, Moody's helps customers develop a holistic view of these risks to advance their business... Read more