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Job Details
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Our Corporate Communications team, in Falls Church, VA, is hiring a Manager, Measurement and Insights 3, to lead a team in developing and delivering integrated Comms reporting. This role co-leads, along with the internal CIO team, the relationship with the external data management and insights partner to collect, store, organize, manage and regularly report on Communications data and activities. The primary outcomes are to position Communications as an invaluable partner that supports enterprise priorities and to equip leaders to make data driven decisions through actionable insights and reliable data.Reports and insights developed by this team will inform Communications strategies and approaches for paid, owned, earned, social, executive and employee communications.Reporting and measurement can't happen in a vacuum, so this person must delight in working with cross-functional teams, including workstream owners, technical teams, and external partners to identify trends, gaps, patterns, and insights to consistently produce reliable dashboards and reports.Additionally, this role will oversee the development and maintenance of data visualization tools and dashboards, provide a democratized access to data and to ensure the Comms organization, as well as other parts of the business, have confidence in reporting.Main Responsibilities:
- Co-lead, along with CIO team and the external partner, the crafting and implementation of a comprehensive data/measurement/insights strategy and roadmap leading to enhanced decision-making, operational efficiency, and strategic initiatives
- Own the measurement strategy and roadmap
- Manage relationship with external data and measurement partners
- Partner with governance team to ensure metadata is in order
- Create and own the playbook for measurement and reporting
- Be current on industry and competitive trends, new forms of engagement, and micro or macro environmental shifts to inform insights
- Provide an objective point of view on all things metrics and creates a collaborative environment for teams to contribute to reports
- Bachelor's degree with 10+ years experience working as a communications professional in a large, matrixed organization or agency OR Master's degree with 8+ years experience working as a communications professional in a large, matrixed organization or agency
- At least 4 years experience working in data and analytics, consumer insights, or communications/public relations
- At least 2 years experience in delivering regular, integrated reports, preferably for executive audiences
- Results-oriented with proven experience in implementing solutions, from concept to execution of new ideas
- At least 4 years experience with Google Analytics 360 and/or combination with GA4
- Demonstrated understanding of metadata and the importance of governance
- Process oriented, demonstrating process creation and implementation
- Earned media monitoring and measurement and reporting experience
- Paid media measurement and reporting experience
- B to G experience
- Positive demeanor, strong attention to detail, and a self-starter
- Creative problem solver with strong strategic attitude
- Ability to interact collaboratively and communicate effectively with external, internal customers, and stakeholders to address issues and ensure alignment
- People leader who ensures quality and production
About the Company
Northrop Grumman
Falls Church, VA, United States
We are a close-knit community of big thinkers collaborating to keep the world safe. Our passion, creativity and expertise bring next-level... Read more