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Job Type
Full Time
Job Details
Job Description As a member of our Employee Workflows Solution Consulting team, you will have a major impact on our future success by supporting the Employee Workflows product suite. You will help guide revenue for HR Service Delivery, Workplace Service Delivery, Legal Service Delivery, Employee Center Pro, and other emerging Employee Workflows solutions with the support and partnership of Sales, Product Management, and the executive team. Our ideal candidate is comfortable in a hands-on “technical” solution consultant role and is someone who can go wide and deep on all aspects of the ServiceNow platform during the sales cycle. Bonus points if you have experience at a ServiceNow partner or have spent time as a ServiceNow product owner. What you get to do in this role: The Employee Workflows Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
- Support product sales as a technical and domain expert of the Employee Workflows product suite
- Lead discovery workshops to determine customers' challenges and give product demonstrations to align our Employee Workflows solutions with customer needs
- Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
- Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
- Provide feedback to product management about product enhancements that can address customer needs and guide additional value
- Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- 5+ years of pre-sales solution consulting or sales engineering experience
- OR 3+ years of direct ServiceNow implementation experience or ServiceNow platform/product owner experience
- Proficiency with the ServiceNow platform or technical expertise with other cloud software solutions
- Familiarity with common “industry standard” HRIS integration use cases
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
- Willingness to travel throughout the Midwest, as well as meet customers locally within the Chicago office on a regular basis
About the Company
ServiceNow
Santa Clara, CA, United States
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We deliver digital workflows that create great... Read more