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Job Type
Full Time
Job Details
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryFinance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
- We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.Do you enjoy a blend of strategy and operational execution? The Sales Strategy and Operations team partners directly with the sales leadership team as a trusted advisor, focused on strategic planning, sales optimization and business operational support. You will collaborate with many cross-functional teams such as finance, employee success, marketing, operations, and others. This is a high-impact role, with constantly evolving priorities and demands. You will think strategically, arrive at a focused execution plan, and lead the plan to fruition. Example of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, Salesforce product playbook, territory alignment, data quality, business planning, market segmentation, sales pipeline, and business performance review.Impact:As a Market Intelligence Analyst at Salesforce, you will play a critical role in gathering, analyzing, and synthesizing information to provide strategic insights and support to our business. Your primary responsibility will be to ensure that our company remains informed about market trends, customer behavior, and competitor activities. You will work closely with various departments, including sales, marketing, and product development, to help shape our strategies and initiatives.Key Responsibilities: Digital Presence Analysis: Conduct digital audits to improve online presence.Monitor social media for brand sentiment and trends.Assess website performance and suggest enhancements. Customer Insights:
- Implement mystery shopping for customer experience feedback.
- Evaluate loyalty programs and suggest improvements.
- Create detailed customer profiles for sales understanding.
- Recommend social media strategy improvements.
- Document success stories and key wins.
- Participate in strategic projects for market enhancement.
- Email Library
- Build industry-specific email templates with trends, challenges, and customer stories.
- Product-specific emails for use case analysis.
- One-stop solution for sales reps on won deals.
- Focuses on a single Customer Win.
- Highlights customer challenges and use cases sold.
- Identifies the team involved and competitive advantages
About the Company
Salesforce
San Francisco, CA, United States
WHO WE ARE: We’re Salesforce, the Customer Company, inspiring the future of business with AI+Data+CRM. Leading with our core values, we help... Read more