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ServiceNow DeveloperAre you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below ...Work you'll do/Responsibilities
- You will perform day-to-day support and maintenance, work with the functional team to develop solutions in ServiceNow and coordinate support and development efforts within the admin team.
- General support, administration, and maintenance of ServiceNow platform and associated applications
- Work closely with ServiceNow functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
- Develop scoped applications that will utilize all the ServiceNow's platform functionality.
- Create and maintain API and data integrations between ServiceNow and other services
- Monitor health, usage, and overall compliance of ServiceNow and its applications
- Develop systems integrations and process automation
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
- Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
- Configuring and managing Discovery and Orchestration
- Load, manipulate and maintain data between Service-now and other systems
- Create ServiceNow reports and dashboards
- Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- 2+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment
- Expertise in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc.
- Experience in Custom Application Development using ServiceNow
- Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub
- Experience configuring ServiceNow Discovery a plus
- Must be technically savvy and able to design and build applications that meet business goals and objectives
- Proven experience implementing and customizing a web architected, n-tiered enterprise application
- Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
- Experience with JavaScript, XML, HTML
- Familiar with LDAP, MS Active Directory, ADFS
- Integration (interfacing) of enterprise software systems
- Experience creating ServiceNow update sets, promoting and testing through multiple instances and into production
- Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
- Must be able to obtain a secret clearance
- Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future
- Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Gilbert, AZ; Houston, TX; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations
- ServiceNow System Administrator / Developer Certification preferred
- ITIL V3 Foundation Certification preferred
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