Job Type
Job Details
What you get to do in this role:
Product Execution - Collaborate closely with the engineering leadership to implement and deliver cutting-edge products.
Market and Competitive Analysis - Engage in comprehensive research and conversations with end users, customers, partners, and industry experts to understand market dynamics.
Product Strategy - Develop and articulate a clear strategy for the ITOM Health product line, identifying unique opportunities backed by strong reasoning.
Partnership Evaluation - Explore and evaluate synergistic partnerships and acquisitions to enhance solution offerings.
Product Enablement and Success - Work in tandem with the outbound product management, marketing, and pre/post-sales teams to ensure the product's success and market adoption.
Qualifications
To be successful in this role you have:
Experience - At least 8 years in product management, or a similar tenure as a solutions architect within the ITOM space, demonstrating a track record of successful product development and management.
Technical Expertise - A deep understanding of cloud-based solutions, particularly those focused on log and metric analytics. A solid grasp of AI/ML technologies and their application in IT operations tools is essential.
Systems Knowledge - Comprehensive experience with system, network, application, and observability solutions, showcasing the ability to navigate and innovate within these areas.
Decision Making - The capacity to balance potential and desire, making informed decisions based on what is technically achievable.
Strategic Thinking - A strategic mindset, with the ability to absorb new information rapidly and communicate effectively, making an impact.
Adaptability - Comfort with ambiguity and the capability to operate effectively within it, demonstrating flexibility and resilience.
Education - A Bachelor's or Master's degree in Computer Science is required, underscoring a strong foundational knowledge in the field.
FD21
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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