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Job Details
Experience Level: Experienced Hire Categories:
- Engineering & Technology
- 1414 S Tryon Street, 7th Floor, The Railyard Floors 5-8, Charlotte, North Carolina, 28203, US
- 250 Greenwich Street, New York, New York, 10007, US
- Strategic Planning: The VP-XD is responsible for defining the UX vision and strategy that aligns with the organization's business goals and objectives and deliver a seamless customer experience across products in the Structured Finance space, internally and externally.
- Team Leadership: The VP-XD lead will manage and lead a team of UX designers. You are responsible for providing direction, setting goals, delegating work, and ensuring your team has a clear customer experience strategy for the work you will deliver.
- Design Oversight: You are responsible for design deliverables across multiple products and oversee all design work to ensure it aligns with the overall customer experience strategy as well as aligning to our in-house design system.
- Stakeholder Communication: You are the primary point of contact between the XD team and stakeholders within the Structured Finance business group and the product organization. You are responsible for building a strategic partnership with product owners.
- Design Facilitation: VP-XD will lead design workshops and visioning sessions with various stakeholders. You will simplify and unify complex information and metrics into design concepts, intuitive interactions, flows, graphs, and other forms of visual representation to facilitate collaboration, participation, and feedback from users.
- User Research: VP-XD oversees, and at times, facilitates customer research efforts to gain insights into customer needs and behaviors.
- Mentorship: VP-XD is expected to mentor junior XD team members, inside and outside your team, helping them to grow professionally and improve their design skills.
- Collaboration: VP-XD works in a multidisciplinary environment on experience design activities, throughout the full software development lifecycles often leading numerous design initiatives concurrently.
- Keeping Up with Trends: You stay updated with the latest UX trends, tools, and methodologies, and incorporate them into the UX strategy when relevant.
- Design System: You will contribute to our in-house design system, maintaining and evolving consistency in design and behavior across products.
- Bachelor’s Degree required, master’s degree in HCI preferred
- Proven experience leveraging qualitative and quantitative data to define problems and solution for complex financial workflow use cases
- Expert level experience as an experience design leader for web and mobile interfaces
- Expert knowledge with Agile software methodologies. Formal training in one or more recognized Agile methodologies (Scrum, XP, Kanban, etc.) or toolsets (JIRA, Rally, etc.)
- Expert level knowledge and skill in all phases of the user-centered design methodology
- Ability to work both hands on and at a more strategic level
- Expert oral, written and presentation skills
- Demonstrated experience mentoring and managing others
- Extensive experience with user-centered design patterns, systems, and methodologies
- Expert ability to communicate abstract concepts to audiences that are not skilled in the user experience discipline
- Strong work ethic
- Ability to thrive in ambiguity, complexity, and has a passion for challenges
- Detail-oriented self-starter with ability to work independently and as part of a team
- Expert knowledge of Figma
- Extensive experience in financial services, designing solutions for complex workflows and working within an enterprise environment preferred
- Will work in office 2 days a week (Tues/Wed), this position is not remote
- Ability to travel for workshops and meetings
About the Company
Moody's
New York City, NY, United States
In a world shaped by increasingly interconnected risks, Moody's helps customers develop a holistic view of these risks to advance their business... Read more