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Job Details
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. As a Community Pharmacy Technician, you'll be responsible for answering incoming calls and completing outbound calls to/from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 5 leader. Work Location: 650 North Nellis Blvd, Las Vegas, NV Schedule: Monday - Friday. 8hr shift between 8:00am - 7:00pm PST Primary Responsibilities:
- Enter prescriptions and verifying appropriate information
- Contacting patients, pharmacists and doctor’s offices to resolve claims issues
- Process prescriptions (from intake to order completion)
- Resolve customer issues; ensuring accurate information is provided
- Consistently meet established productivity, schedule adherence, and quality standards while maintaining a good attendance record
- Fulfillment of prescription orders
- Ability to interpret prescription orders and enter into pharmacy system
- Answering the telephone utilizing appropriate etiquette
- Documenting interventions and tracking outcomes with Pharmacy team
- Resolving customer issues; ensuring accurate information is provided
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
- High School Diploma/GED (or higher)
- Licensed Pharmacy Technician in the state of Nevada
- 2+ years of experience working as a Pharmacy Technician including insurance claims processing, rejection, and resolution , and knowledge of laws and regulations in regards to scope of practice
- Intermediate level of proficiency with computers using Windows PC applications, including the ability to learn new and complex computer system applications
- Able to stand for entire shift (8 hours)
- Able to wear mask for duration of shift, if required
- National Pharmacy Certification (PTCB)
- Bilingual Spanish/English
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more