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Customer Identity and Access Management (CIAM) Senior ManagerAre you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? If so, Deloitte & Touche LLP could be the place for you. This is an unparalleled time of change with new information security challenges arising each day. Our team of Cyber risk professionals bring industry experience, confidence, and technical knowledge to help our clients tackle those unique challenges.Work you will do:As Customer Identity and Access Management (CIAM) Senior Manager, you will
- Identify and evaluate business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement to address the growing challenges of cyber threats and other information technology risks.
- Develop and deliver tailored Customer Identity & Access Management (CIAM) solutions aligned to Client's digital transformation strategy. Manage operations for client's needs across multiple security domains specializing in identity and access management (customer and enterprise, federation, privileged identity management, provisioning, compliance (i.e. PCI, SOX, etc.), role based access controls, etc.)
- Solution and develop customer focused security offerings to secure identities, data, and privacy, focusing on the security experience across multiple digital access channels (e.g., mobile, Web, ATM, branch, etc.) and leverage next-generation multifactor authentication modalities (e.g. biometrics)
- Design and implement CIAM solutions for multiple clients and vendors using identity management tool Transmit Security, Ping Federate, Okta and ForgeRock.
- Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services.
- Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
- Apply business and application knowledge towards building Self-service tools that increase productivity and decrease process execution time significantly.
- Develop and maintain Cyber client relationships, ensure client satisfaction, expand existing Cyber engagements.
- Experience in implementing CIAM engagements that includes requirement gathering, analysis, design, development, testing, deployment, and maintenance.
- Communicate to clients and partners aspects of both the product and the implementation at the technical and functional level appropriate for the situation.
- BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business, or relevant fields
- 10+ years of industry experience
- 10+ years of experience within Identity and Access Management
- 5+ years of hands-on experience with customization of Transmit Security and Ping Identity tools is a must.
- Design, develop, and implement secure and scalable solutions to support our Customer identity and access management (CIAM) infrastructure.
- Troubleshoot and resolve access-related issues and incidents efficiently.
- Integrate Identity solutions such as Transmit Security, Ping Identity with diverse applications, directories, and identity sources.
- Foster close collaboration with application owners and teams to ensure seamless integration.
- Demonstrate a comprehensive understanding of advanced authentication protocols, including SAML, OAuth, and WS-Fed.
- Collaborate effectively with cross-functional teams to gather requirements, design, and implement appropriate, scalable IAM solutions.
- Document configurations, processes, and procedures for effective maintenance and future reference.
- Identify and resolve performance bottlenecks and system issues proactively.
- Ability to travel 25-50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
- Candidates must be at least 18 years of age at the time of employment
- Previous Consulting or Big 4 Project Management experience preferred.
- Certifications such as: Ping Identity/Transmit Security certifications, CISSP, CISM, or CISA certification a plus
About the Company
Deloitte LLP
New York City, NY, United States
What impact will you make? Deloitte is one of the largest professional services firms, which means that we touch nearly every aspect of business.... Read more