Job Details
Experience Level: Experienced Hire
Categories:
- Sales & Marketing
Location(s):
- Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN
At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Opportunity
The selected candidate will work on managing the data in Salesforce.com such as updating, creating, deleting, inserting and exporting of data and work closely with client in configuring, maintaining and supporting the system.
This role primarily focused on expedite data operations work using newer approaches.
. Responsibilities
- Managing the data in Salesforce, using SOQL such as Extract, Import, Update, Delete.
- Create efficient SQL queries with analytical functions for data analysis and data scrubs.
- Enrichment of existing Salesforce records based on analysis, remove duplicates etc.
- Prepare and update knowledgebase articles related to Data ops process & Salesforce products.
- Coordinating with Support teams for issues related to existing data within Salesforce.
Required Background
- Mandatory experience of approx. 3+ years and provide day-to-day support on CRM applications (Primarily Salesforce)
- Good to have experience of 3+ Years working in SQL and analytical functions in data Management (Data Back-up, Extract, Import, Update, Delete etc.)
- Develop and execute data clean-up measures.
- Enrichment of existing records, remove duplicates.
- Campaign list uploads using Marketo.
- Resolve all internal data exceptions in timely and accurate manner.
- Ensure adherence to data quality standards.
- Good to have experience of MS Access, JIRA, MS office (Word, Excel, PPT) , SOQL, Salesforce data loader, Salesforce inspector, workbench.
- Relevant experience in preparing knowledgebase articles related to Data operations related process & Salesforce products.
- Excellent communication skills and stakeholder management.
- Strong problem-solving/analytical skills and excellent time management.
- Open for rotational shifts, supporting US customers.
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet
Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.
In a world shaped by increasingly interconnected risks, Moody's helps customers develop a holistic view of these risks to advance their business... Read more