•    You will be responsible for helping customers by providing product and service information and resolving technical issues                   

 •    Handle customer inquiries and complaints                                                         

•    Troubleshoot and resolve product issues and concerns

•    Document and update customer records based on interactions

•    Develop and maintain a knowledge base of the evolving products and services

Benefits

•    401(k)

•    Dental insurance

•    Employee assistance program

•    Health insurance                                           

•    Paid time off       

•    Vision insurance

•    Previous experience in customer service, sales, or other related fields

•    Ability to build rapport with clients

•    Ability to prioritize and multitask

•    Positive and professional demeanor

•    Excellent written and verbal communication skills