Job details
What you will do:
- Oversee end-to-end credit operations, including credit hold/release processes aligned with approved credit terms and organizational policies.
- Ensure full compliance with company credit policies across all customer accounts.
- Manage daily credit activities in collaboration with cross-functional internal teams.
- Develop, manage, and distribute accurate and timely customer credit MIS reports to internal and external stakeholders.
- Create and maintain AR MIS dashboards to support business heads in periodic credit reviews and informed decision-making.
- Design and generate audit-ready and analytics-ready reports/dashboards tailored to regional and global requirements.
- Manage complete customer onboarding and settlement processes, including end‑to‑end lifecycle mapping and continuous process improvements.
- Support key customer account reconciliations and ensure closure of operational gaps.
- Maintain and govern customer master data, ensuring accuracy, integrity, and proper categorization.
- Identify and eliminate duplicate records and conduct monthly data integrity checks.
- Conduct regular stakeholder calls across geographies to align credit processes with India-specific requirements. Address and resolve customer queries promptly while maintaining proactive communication.
- Leverage strong IT proficiency—especially in JDE and Business Intelligence (BI) tools—to drive process automation and enable data-driven decision-making
What you need:
- Minimum 5 years of experience in Accounts Receivable (AR) and Credit Management roles.
- Prior industry experience in a similar domain is preferred.
- Qualified finance professional (e.g., MBA Finance, CA, CMA, or equivalent) with strong communication and stakeholder‑management capabilities.
- Demonstrated operational acumen, with the ability to manage high‑volume, execution‑focused credit and AR processes.
- Strong proficiency in MS Office tools, particularly Excel (advanced formulas, data analysis) and PowerPoint (presentations, dashboards).
- A high‑ownership mindset with a dedicated, accountable, and proactive approach to responsibilities
