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At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
-Role/Responsibilities : The role of the ID involves instructional experience design support and assisting with the creation of a broad range of digital learning experiences including (as applicable) videos, online learnings and interactive onscreen experiences inside products and business systems (in-app). The ID will execute their own projects and in support of more experienced learning design professionals, working closely with multiple stakeholders. The ID will leverage various tools including authoring software, digital adoption technology and learning management systems.
This role is multifaceted and requires planning & organization, strong collaboration skills, an interest for digital technology and finding solutions, as well as an eye for detail.
Work alongside, and/or under supervision of, more experienced learning professionals to perform the following:
» Evaluate learning and adoption needs; discuss objectives with internal clients
» Collaborate with a broad range of internal stakeholders incl. subject matter experts
» Understand workflows, pain points and adoption needs through conversations with internal stakeholders, workflow assessments and other discovery methods
» Translate identified learning needs into solutions
» Build learning experiences for a broad array of use cases, incl. onboarding, help and support, upskilling etc., both “in-app” and “out-of-app”
» Continuously explore new ways of utilizing the full capabilities of digital and other learning tools to engage with audiences
» Perform QA work on learning content produced by subject matter experts and/or other learning professionals
» Coordinate, manage and execute all phases of the production cycle
» Become proficient in best practices learning experience and digital adoption; help guide business stakeholders and actively contribute to community of practitioners
» Be comfortable presenting solutions to stakeholders
» Collaborate effectively with all stakeholders to ensure timely delivery
» Adapt to changing business needs and deliver work products on time
» Draft user guides, scripts and video narratives as required
Qualifications : Bachelor’s degree in Instructional Design, Learning Experience Design, Multimedia Technologies or similar
» A minimum of 5 year professional experience as an Instructional Designer, UX designer or similar role, ideally in financial services or software companies with a focus on SaaS software applications
» Experience in UX and visual/graphic design is a plus
» Basic knowledge of HTML, CSS and Jquery is a plus
» Passionate about technology, digital transformation and driving digital adoption as a way to achieve desired business outcomes
» Experience with developing multi-media enriched learning content including video and audio content
» Experience with Camtasia, Adobe Premiere & After Effect, Articulate Storyline (as applicable)
» Experience with WalkMe digital adoption technology or similar technologies (as applicable)
» Strong MS Powerpoint, Word, and Excel skills
» Strong stakeholder focus with a consultative and service-oriented approach
» Strong project management skills. Ability to work on several projects concurrently
» Effective communicator, presenter and script writer
» Highly collaborative with strong project management skills and the ability to work on several projects concurrently
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email email@example.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet
Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee’s tenure with Moody’s.