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Customer Advocacy Manager - Manufacturing

Autodesk

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Autodesk

Customer Advocacy Manager - Manufacturing

Hybrid Birmingham, United Kingdom +1 location (Hybrid) Full Time Junior
Posted 12 days ago
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Watch this video to learn more about Autodesk

Work Location Eligibility

This position is open to candidates based in the following locations:

Birmingham, United Kingdom Rosemead, CA, United States
powertofly approved What Autodesk Has to Offer:

Autodesk makes the software and tools that help people imagine, design, and make a better world. If you've ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of Autodesk customers are doing with their software. Autodesk offers their employees benefits like:

  • Insurance: Health/Dental/Vision/Life
  • Work - Life Balance
  • Paid volunteer time off
  • 6 week paid sabbatical every 4 years
  • Employee Resource Groups
  • A "week of rest" at year's end
  • Job Details

    Job Requisition ID #

    25WD85799

    Position Overview

     

    Interested in shaping the future of Autodesk Manufacturing? Are you passionate and energized by working closely with customers? If so, this is the role for you!

    As a Customer Advocacy Manager, you'll help shape the future of Manufacturing in Autodesk Fusion. You'll play a key role in ensuring the success of our customers, by maximizing the quality of future software releases and putting our users' perspectives at the center of our decision making.

     

    You will report to the Senior Manager of Fusion Customer Advocacy, with a mix of onsite and hybrid initiatives.

     

    Responsibilities

    • You will connect and engage with Fusion Manufacturing customers to drive adoption for new technology and workflows
    • As a subject matter expert, you'll bring a customer's perspective to the development organization, ensuring new technology is in line with customer expectations
    • You'll provide customer feedback and emerging trends to product team stakeholders
    • You will work closely with customers in the Fusion Insider Program, to ensure feedback is captured ahead of full customer release
    • Validate our Manufacturing capabilities in-product and certify end-to-end workflows, in close collaboration with our Technology Centers
    • Roll out new Manufacturing technology to our customers, to our partner network and internally across Autodesk
    • Collaborate with a team of subject matter experts who represent all areas of Fusion, while embodying the Autodesk Culture Code

     

    Minimum qualifications

    • 2+ years' relevant experience in a Manufacturing role
    • Relevant qualification in Engineering/Machining/Manufacturing subjects
    • Experience using CAM software (Autodesk Fusion preferred)
    • Excellent communicator and relationship builder
    • With a desire to do the best for our customers
    • Comfortable and confident presenter/public speaker
    • Travel internationally as required
    • Proficient level of English

    #LI-MM2

    Learn More

    About Autodesk

    Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

    We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

    When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

    Salary transparency

    Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

    Diversity & Belonging
    We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

    Are you an existing contractor or consultant with Autodesk?

    Please search for open jobs and apply internally (not on this external site).

    Required Skills
    • CAM software
    • Autodesk Fusion
    • Manufacturing
    • Engineering
    • Machining
    Company Details
    Autodesk
     San Francisco, CA, United States
    Work at Autodesk

    We believe flexibility in how and where work gets done is good for our people and teams. Embracing a hybrid-first model allows us to better meet... Read more


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    Did you submit an application for the Customer Advocacy Manager - Manufacturing on the Autodesk website?