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Job Details
About the Role: Grade Level (for internal use):09 Job Description
- Department overview: Technology groups develop and support systems which provide pricing, analytics, valuation services.,clearing and calculation services for Markit’s flagship range of OTC derivatives, private equity investments, structured notes,Loan and many other information products. Position summary
- Be part of successful team to monitor, support, enhance and streamline Production And Application Support for mission critical App which power Markit’s industry leading range of Fixed Income & indices data products.
- This role would suit an experienced technical resource with experience managing an operational support function in a high pressure environment which demands high system performance and accuracy.
- Hands-on Oracle, PL/SQL, Unix, Shell Scripting preferred as this role will contain a hands-on element and will also involve mentoring technical staff within these disciplines. Knowledge of Core Java will be an added advantage.
- Work on maintaining and monitoring systems powering pricing for one of the several of the highest profile asset classes which are undergoing rapid & exciting change.
- Early joiners would be preferred.
- Expertise in Application and Production support.
- Implementation of processes to monitor financial batches.
- Management of support of operational and technical incidents from detection through to resolution.
- Responsibilities will include hands-on fault diagnosis and resolution, process creation and optimization, knowledge sharing and delivery against agreed goals and objectives.
- Act as SPOC of 1-2 Products, Ownership of end to end production support, Requirement analysis and Root cause analysis
- Drive and take responsibilities of Support tools, implementing consistency across project and process management
- Drive release management and setting up standard process to followed across product.
- Required to work in different shifts as required and work on weekends for supporting releases and/or outages etc.
- Involve and drive RCA for repetitive incidents and provide resolutions.
- Driving excellent levels of service to the business, effective management & technology strategy development and ownership through defined process
- Ownership and drive of Scheduling technologies and the standards by which they are used
- Manage relationships with all customers within the support and development application teams across all business lines
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
About the Company
S&P Global
United States
At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening up possibilities. We Accelerate Progress in the world.... Read more