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Job Details
You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Make your mark on one of the most iconic global brands. How will you make an impact in this role? At American Express we are seeking a Digital Marketing Analyst to ensure all digital Cardmember touch points are up-to-date.
- Update Website and Experiences app: monitor metrics and user experience.
- Experiences App update: monitor metrics and user experience.
- Develop email communications and push notifications.
- Collaborate with agencies and Business Units to develop end-to-end email communications for servicing, spend stimulation, and engagement.
- Serve as the main POC with translation agency: review and approve translation services billing for accuracy.
- Two to five years of experience in digital product management or similar role.
- Bilingual in English and Spanish language. Portuguese good to have.
- Strong analytical, prioritization, and negotiating skills.
- Experience in CX and UX.
- Passionate for building great products and enhance customer experience.
- Knowledge of International Dollar Card products.
- Bachelor's degree in marketing, business, computer science or related field.
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Learn more about American Express Company