Help us maintain the quality of jobs posted on PowerToFly. Let us know if this job is closed.
Job Details
Experience Level: Experienced Hire Categories:
- Sales & Marketing
- Minster Building, 21 Mincing Lane, 2nd Floor, London, EC3R 7AG, GB
- Act as a strategic advisor to clients, helping them achieve their long- and short-term business objectives
- Deliver exceptional service around complex client projects and strategic engagements as you drive client value
- Lead regularly scheduled account team meetings designed to review the contract renewal and strategic account plans for each client
- Collaborate with sales team on execution of account strategies
- Develop and execute account renewal and cancellation mitigation strategies
- Identify expansion opportunities by having a deep understanding of the client's business operations and applying RMS’ solutions to provide value
- Proactively identify and improve upon areas of client dissatisfaction
- Manage client expectations as you monitor the progress of client inquiries up to confirmation of final resolution; ensure the final resolution fully meets RMS standards
- Lead event response outreach and on-going support
- Lead change management activities for updated product and model releases
- Client onboarding and training of new products and services
- Provide ongoing technical expertise & assistance
- Work both independently and with a team
- Moderate travel may be required.
- Bachelor’s degree in any discipline with a strong academic track record
- Minimum 5 years’ of professional track record and experience (ideally 2-5 years) in a client servicing role within insurance, catastrophe management, risk management, software services, analytics or in a similar related field;
- Exceptional written and verbal communication skills - must be able to relay complex and often technical concepts to broad audiences;
- Strong presentation skills
- Strong project management skills
- Strong networking and influencing skills
- Solid organizational skills and ability to work under pressure
- Ability to coordinate across different teams, working effectively in a team and as an individual
- Fluency in English (written and spoken) is a must
About the Company
Moody's
New York City, NY, United States
In a world shaped by increasingly interconnected risks, Moody's helps customers develop a holistic view of these risks to advance their business... Read more