Job Details
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Network Engineer - Saudi Arabia
- Works as an on-site operational resource, typically as part of a team, to provide product specific expertise in support of the customer's operational or engineering requirements.
- Works closely with the customer and Juniper Technical Assistance Centre to resolve issues.
- Acts as a fault-management engineer for Juniper Networks support and development teams.
- Exercises good judgment in selecting methods and techniques for obtaining solutions.
POSITION REQUIREMENTS
- Certification:
- Red Hat Enterprise Linux / Centos Linux experience
- Basic shell scripting (Shell and Python)
- Familiar with OpenStack and SDN.
- Red Hat Certified System Administrator is preferred; however, equivalent knowledge is a must.
- Preferred Ansible knowledge
- Preferred JNCIS-DevOPs, JNCIP-Cloud/JNCIP-DC.
- Minimum Number of experienced years: 8
- Located on-site with the customer in Riyadh
- Works on 24/7 shifts that include Mornings/evenings/Nights.
- Works with an operation manager/team leader and other professional services consultants providing industry leading technical services to both the customer and partner
- Understands the customer’s organisational structure and become familiar with the network implementation, support processes and procedures.
- Troubleshoots equipment and system related problems and to track JTAC critical (P1/P2) cases through to problem resolution.
- Produces a written summary report of the status of equipment and network problems on a regular basis to the customer.
- Develops secondary skills in other products in the Juniper product portfolio.
- Has a good implementation skills and experience
- Aware about the project management lifecycle
- Develops excellent skills in reviewing design and implementation documents.
- The ideal candidate for this role should be able to demonstrate most of following skills:
- Professional knowledge system nodes.
- Describes, configures, and monitors servers' performance.
- Strong scripting and automation skills
- Strong communication and interpersonal skills.
- Strong presentation skills.
Desired Skills & Experience
EXPECTATIONS and CAPABILITIES
Analyse Information
- Gathers and analyses the most critical information needed to understand problems.
- Analyses problems and issues from different points of view.
- Readily recognises problems requiring attention.
- Breaks down problems into manageable components.
- Determines the root causes of problems and issues.
Demonstrate Professional Judgment
- Applies accurate logic and common sense in coming to conclusions.
- Chooses courses of action that are consistent with policies, procedures, and rules.
- Recognises the implications and risks of actions and decisions.
- Makes timely decisions on problems/issues requiring immediate attention.
Address Customer Needs
- Asks questions to accurately identify customer requirements, expectations and needs.
- Seeks feedback from customers.
- Addresses customer needs by involving the right people (resources) at the right time.
- Follows up with customers to ensure problems are solved.
- Meets or exceeds customer service needs, and reports barriers.
ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
]]>Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. Since... Read more