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Job Details
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Business and Operations Analyst As a Business Operations Analyst you’ll play a crucial role in driving business growth through extensive data analysis, process optimization, and governance oversight. Your efforts will focus on enhancing operational efficiency and accuracy within EMEA region, ensuring timely and high quality operations. If you drive in collaborating with experts to deploy end-to-end solutions and real-wrold applications, this position offers an exciting opportunity for you. Key responsibilities
- Develop and maintain analytical solutions, providing comprehensive dashboards tailored to various teams and organizational levels.
- Regularly monitor open tasks and quality metrics, ensuring operational excellence.
- Handle complex inquiries and operational processes effectively.
- Document business and functional requirements, along with design specifications to support project implementation.
- Maintain and update process documentation to ensure accuracy and alignment with operational standards.
- Manage data hygiene practices to uphold data integrity and quality standards.
- Collaborate closely with cross-functional teams, including Serices Sales, Global Operations and Service Delivery, to drive operational improvements and efficiencies.
- Take the lead on designated projects, demonstrating full ownership and accountability for driving operational improvements, ensuring efficiency gains, effective coordination, follow-ups, and delivering impactful outcomes.
- Proven experience in data analysis, process optimization, and project management.
- Strong proficiency in analytical tools and dashboard creation (e.g., SQL, Tableau, Power BI).
- Excellent documentation and communication skills, with the ability to translate business requirements into technical specifications.
- Detail-oriented mindset with a focus on operational excellence and continuous improvement.
- Ability to work effectively in a fast-paced, dynamic environment with multiple stakeholders.
About the Company
Juniper Networks
Sunnyvale, CA, United States
Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. Since... Read more